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Market research · Since 1992

Data that explains. Insights that drive change.

Quantitative, qualitative and specialized research that shows what people think and what drives their decisions.

Eye tracking · Gaze plot + heatmap
The call-to-action button isn’t noticed until the 6th fixation.Illustrative data
Quantitative research · ISO 20252

Representative samples. Numbers you can stand behind.

From sample design to final recommendations, with expert interpretation. Supervised fieldwork and external audits mean you can trust the numbers.

Service rating“The service meets my needs.”
68%favorability▲ 7 pp vs. 1st wave
2nd wave (current)1st wave
Strongly agree
36%31%
Somewhat agree
32%30%
Neither agree nor disagree
18%21%
Somewhat disagree
9%11%
Strongly disagree
5%7%
Error bars: 95% confidence interval (±2.8 pp).n = 1,225 · CATI
Neuromarketing · Integrated with traditional research

What people say and what they feel,
in a single study.

We pair surveys and interviews with measures of attention, facial expression and skin response, so you can compare what people say with what they show, in the same sample and the same study.

Questionnaire + measured response30s commercial · n = 40

Viewers liked the ad, but emotion only spikes when the brand appears.

What they felt
Joy (facial expression)Arousal (skin)
What they said
Average ad rating
8.6 out of 10
Brand recall
58%
Illustrative data
Checon Panel · Join as a participant

Your opinion shapes real decisions.

Join the Checon panel and get invited to surveys that fit your profile. Taking part is free, voluntary and protected under Brazil’s data protection law (LGPD).

Checon PanelNew invitation
Survey invitation · nowShopping habits
Online~6 minMatches your profile
  1. Signed upYou only do it once, and your data stays protected.
  2. Invitation receivedOnly when a study fits your profile.
  3. Take part when you likeParticipation is voluntary: it’s your call.
Free · Voluntary · LGPDIllustrative example
1992year founded:
30+ years in market
and opinion research
ISO 20252certified, with external
audits and rigorous
internal quality control
5M+interviews in the past
10 years, using a wide range
of data collection methods
500+projects in Brazil and
abroad, in person
and online
Solutions

Six practices, one methodological standard

As a full-service agency, Checon handles the entire research process, from defining the problem and designing the methodology to fieldwork, analysis and recommendations. We combine quantitative, qualitative and neuromarketing techniques so that every study answers the decision it’s meant to inform, with expert interpretation and certified processes behind it.

Neuromarketing

Eye tracking reveals what consumers can’t put into words.

A pioneer in combining neuromarketing with traditional research in Brazil, Checon pairs biometric measures with interviews to explain what happens before people give a conscious answer.

ET

Eye tracking

Records where the eyes land: what people see, in what order and for how long.

FC

Facial coding

Analyzes facial expressions to identify basic emotions as people view the stimulus.

GSR

Galvanic skin response

Measures emotional arousal through skin conductance, moment by moment.

IAT

Implicit testing

Measures automatic associations between brands and attributes, bypassing the filter of a rational answer.

Research isn’t a cost. It’s the intelligence that protects your investment.

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How we work

From problem to recommendation, through a certified process

Briefing & scoping

We get clear on the decision the study needs to support before we propose a method.

Custom design

Sample, technique and questionnaire built around your objective. No off-the-shelf packages.

Controlled fieldwork

Supervised, verified and traceable data collection, in line with ISO 20252.

Analysis & delivery

Reports and presentations with expert interpretation and practical recommendations.

Industries

Experience in the public and private sectors

Our team brings academic, public and private sector experience to market research, opinion research and policy evaluation. See industries and examples →

Case studies

Studies that led to decisions

See all case studies →
Retail and consumer · Quantitative + Qualitative

When the sign changes, do customers stay?

Challenge
Find out whether customers were loyal to the brand or to the store before the store changed its name.
Method
Quantitative survey of local consumers, plus focus groups with different shopper profiles.
Result
A clear view of which messages to reinforce, which parts of the experience to preserve and which profiles needed a different approach.
Read the case study →
Government and public sector · Usability + Qualitative

When users can’t find it, the problem isn’t theirs

Challenge
Find out whether entrepreneurs could find what they needed on the organization’s portal.
Method
Navigation tests with eye tracking and in-depth interviews, with more than 60 participants.
Result
Portal redesigned based on recommendations for search, content, language, forms and navigation.
Read the case study →
About Checon

Audited rigor. Recognized ethics.

Founded in 1992 in Brasília, Checon is a full-service market research agency. Our mission is to deliver quality data through custom studies, so organizations can uncover actionable insights and make better decisions.

QualityAccurate data and rigorous methodology.
InnovationNeuromarketing built into traditional research.
TrustAudited processes and global ethical standards.
EvidenceDecisions based on data, not assumptions.
Get to know Checon →
ISO
20252

ISO 20252 · ABNT NBR

International quality standard for market, opinion and social research. Certified since 2010, with external audits.

ESOMAR

ESOMAR member

The global association for market research. We follow its international code of ethics and conduct.

ABEP

ABEP member

The Brazilian Association of Research Companies, which sets industry standards in Brazil, including the Brazil Criterion for socioeconomic classification.

LGPD

Data protection

Respondent data is handled under Brazil’s data protection law (LGPD), anonymized and used for research purposes only.

Leadership

International experience across academia and the public and private sectors

RC

Ricardo L. Checchia

Managing Partner

Electrical engineer (Mackenzie), graduate degree in Business Administration (FGV), professional training at Siemens AG, Germany.

RC

Rosângela L. T. Checchia

Managing Partner

Master’s in Applied Linguistics (UnB), degree in Mathematics (PUC-SP), continuing education in Karlsruhe, Germany.

CC

Carlo T. Checchia

Managing Partner

Degree in Finance (Florida Gulf Coast University), specialization in neuroscience applied to research.

BC

Bruno T. Checchia

Managing Partner

Law degree (UnB), graduate degree in Economic and Business Law (FGV), continuing education at the University of California, Irvine.

Frequently asked questions

Common questions about market research

Question 01

What does a market research firm do?

A market research firm collects and analyzes information about consumers, citizens, customers and markets to help companies and institutions make decisions. Since 1992, Checon Pesquisa has covered every stage of a study: defining the problem, designing the methodology, collecting data in the field, analysis and recommendations.

Talk to a specialist
Question 02

What is the difference between quantitative and qualitative research?

Quantitative research measures. It uses representative samples and structured questionnaires to produce percentages and indicators with a known margin of error. Qualitative research explains. Through focus groups, in-depth interviews and observation, it explores motivations, perceptions and emotions. Many studies combine both.

Talk to a specialist
Question 03

What is neuromarketing and when should you use it?

Neuromarketing uses biometric measures to capture spontaneous reactions to ads, packaging, websites and brands. Checon uses eye tracking, facial expression analysis (facial coding), galvanic skin response (GSR) and implicit tests alongside traditional interviews. It’s the right tool when you need to know what grabs attention or sparks emotion before people give a rational answer.

Talk to a specialist
Question 04

What does ISO 20252 certification mean?

ISO 20252 is the international quality standard for market, opinion and social research. It sets requirements for every stage of a study, from planning to delivery. Checon has been certified since 2010, is externally audited and runs internal quality control on every project.

Talk to a specialist
Question 05

How much does market research cost?

Cost depends on the target audience, sample size, data collection method (phone, face-to-face, online), geographic coverage and timeline. That’s why Checon prepares a custom proposal for every study, starting with a conversation about the decision the research needs to support.

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Question 06

Does Checon conduct research throughout Brazil?

Yes. Founded in 1992 in Brasília, Checon has completed more than 500 projects across Brazil and abroad, collecting data by phone (CATI), face to face (F2F, with or without tablets), online and by IVR, and running qualitative studies both in person and remotely.

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Question 07

How can I take part in Checon surveys?

Just sign up for the Checon participant panel. It’s free and you only sign up once. When a study fits your profile, you’ll get an invitation and can decide whether to take part. Your data is handled under Brazil’s data protection law (LGPD).

Sign me up

Invited to take part in a Checon survey? Find out whether the study is legitimate, how your data is protected and how to exercise your rights under the LGPD.

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Contact

Let’s design your next study

Tell us what decision you need to make. A specialist will get back to you within 1 business day with an initial approach.

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