Confirmation and access
Find out whether we hold your data and get a copy.
Privacy and LGPD
Your data, handled with the same rigor as our research
This is Checon Pesquisa’s Privacy Policy. It explains, in plain language, what data we collect, why, how long we keep it and how you can exercise your rights under Brazil’s General Data Protection Law (LGPD, Law No. 13,709/2018).
- Research onlyYour data is never used for sales.
- Anonymous answersAnalyzed in aggregate, without identifying you.
- Nothing is soldWe never sell or share personal data.
Last updated: October 9, 2026 · Version for legal review
Who are you?
Choose your profile and see how we handle your data
Respondent
- Data
- The name and phone number or email used to contact you; your questionnaire answers; profile data (age, region, education, income). In some studies, audio or video recordings and neuromarketing measures, such as eye movements and facial expressions, always with your prior consent.
- Purpose
- To conduct the interview, check fieldwork quality (back-checks required by ISO 20252) and produce aggregate statistical results.
- Legal basis
- Consent, obtained at the start of the interview, and legitimate interest for quality checks. Biometric data (neuromarketing) only with specific, clearly highlighted consent. Validate with legal.
- Retention
- Data that identifies you is kept separate from your answers and is deleted or anonymized after the quality check, within 6 months after the study ends.
- Sharing
- The client who commissioned the survey receives only aggregate results or anonymized datasets. Your identity is never shared without your express consent. Technology providers are bound by contract and confidentiality.
Panel participant
- Data
- Name, contact details, the profile you provided when signing up and your history of participation in studies.
- Purpose
- To invite you to surveys that fit your profile and manage how often you are invited.
- Legal basis
- Consent, which can be withdrawn at any time.
- Retention
- For as long as your registration is active. Registrations with no survey activity for 2 years are deleted, and you can ask us to delete yours at any time.
- Sharing
- Registration data is never sold or shared. For surveys, the same rules as for respondents apply.
Client
- Data
- Name, job title, work email and phone, and information exchanged in proposals and projects.
- Purpose
- To prepare proposals, perform contracts, issue tax documents and maintain the business relationship.
- Legal basis
- Performance of a contract and pre-contractual steps, compliance with a legal obligation, and legitimate interest.
- Retention
- For the duration of the business relationship and for the periods required by tax and accounting laws.
- Sharing
- Accountants and government bodies, when required by law.
Website visitor
- Data
- Data you submit through the form (name, company, email, phone and message) and browsing information collected by cookies.
- Purpose
- To respond to your inquiry, keep the website running securely and, with your permission, measure how pages are used.
- Legal basis
- Consent for the form and for analytics and marketing cookies; legitimate interest for necessary cookies.
- Retention
- Inquiries received through the form are kept for up to 2 years. Your cookie preferences are stored in your browser until you delete them.
- Sharing
- Google Analytics (audience measurement) and Google Ads (advertising), only if you allow analytics and marketing cookies.
Job applicant
- Data
- Résumé, contact details, education, work experience and information provided in interviews.
- Purpose
- To evaluate your application for current or future openings.
- Legal basis
- Pre-hiring steps taken at your request.
- Retention
- Up to 12 months. You can ask us to delete it sooner.
- Sharing
- We do not share résumés with third parties.
For respondents
Our commitments to survey respondents
Were you contacted and want to make sure the survey is from Checon? Verify the survey or call +55 61 3542-2876.
Voluntary participationYou can decline the survey, skip questions or stop at any time.
Confidential answersAnswers are analyzed in aggregate. No one sees your individual answers linked to your identity.
Data separationYour name and contact details are kept separate from your answers and used only to verify interview quality.
Research ethicsWe follow ESOMAR’s international codes and ABEP standards. Research is never selling.
Your rights
What you can request, at any time
The LGPD gives you the rights below (art. 18). Choose one to open a pre-filled request.
Correction
Correct incomplete, inaccurate or outdated data.
Anonymization or deletion
Ask us to delete or anonymize data that is unnecessary or that we process based on your consent.
Portability
Get your data in a structured format to take to another provider.
Information about sharing
Find out who your data has been shared with.
Withdrawal of consent
Withdraw consent you’ve given, including for the panel.
Do not contact me again
Add your phone number or email to our do-not-contact list for surveys.
Data subject channel
Make your request
Every request gets a reference number. We respond within 15 days and may ask for information to verify your identity first.
Data Protection Officer (DPO) Carlo Checchia privacidade@checonpesquisa.com.br SEPN 513, Bloco A, Sala 206, Parte 20, nº 22, Asa Norte · Brasília, DF, Brazil · CEP 70760-521
Security
How we protect data
Restricted accessOnly authorized, trained staff can access personal data, and only when necessary.
Separate dataIdentifying information and answers are stored in separate databases, linked only by a code.
Certified processesData collection and processing are ISO 20252 certified and externally audited.
Supplier contractsTechnology providers sign confidentiality and data protection agreements.
Frequently asked questions
Questions about privacy
Question 01
How did Checon get my phone number?
It depends on the study. Contact lists may come from the company or institution that commissioned the survey, from randomly generated numbers or from people who signed up for the Checon panel. You can ask the interviewer or our privacy team where your contact details came from.
Contact the DPO
Question 02
Can I ask not to be contacted again?
Yes. Just tell the interviewer, or use the form on this page and choose “Do not contact me again.” Your phone number or email will be added to our do-not-contact list for surveys.
Contact the DPO
Question 03
Will the company that commissioned the survey know what I answered?
No. The client receives aggregate results or anonymized datasets. Your identity is only shared if you expressly authorize it, for example, so customer service can follow up with you.
Contact the DPO
Question 04
Does Checon sell or transfer my data?
No. Checon never sells or shares personal data. We use it only for the purposes described on this page.
Contact the DPO
Question 05
How can I tell if a survey is really from Checon?
You can confirm a study is legitimate by calling +55 61 3542-2876 or using the verification page on this website. Checon never asks for passwords, bank details or payments in its surveys.
Contact the DPO
Question 06
How quickly will my request be answered?
Every request gets a reference number. Checon responds within 15 days and may ask for information to verify your identity first, to protect your data.
Contact the DPO
Data controller
- Legal name
- Checon Consultores Associados Ltda.
- CNPJ (company tax ID)
- 37.129.012/0001-20
- Address
- SEPN 513, Bloco A, Sala 206, Parte 20, nº 22, Asa Norte, Brasília (DF), Brazil, CEP 70760-521
Changes to this policy
We may update this policy to reflect changes in the law or in our processes. The date of the latest update always appears at the top of the page. We notify panel members of significant changes.
You can also contact Brazil’s National Data Protection Authority (ANPD) if you believe your rights have not been respected.