Contacted by Checon? Verify the survey
Confirm the survey is legitimate using the code the interviewer gave you, or contact our team.
Checon calls may come from different numbers, because phone interviews are made from a call center with multiple lines. To confirm safely:
- Ask the interviewer for their name and the survey code.
- Enter the code on the “I have the survey code” tab.
- Or contact Checon with the number that called you and the date and time of the call.
Prototype: try CHK-2026-0142 and CHK-2026-0157 (active), CHK-2026-0163 (scheduled) and CHK-2025-0988 (closed). The list comes from the pesquisas/pesquisas.csv spreadsheet.
What a Checon interviewer always does, and never does
- Gives their name and says they’re calling on behalf of Checon Pesquisa
- Explains the general topic and roughly how long the interview will take
- Asks if you’re willing to take part
- Respects your decision to decline or stop
- Gives you the survey code, if you ask
- In face-to-face interviews, wears a Checon ID vest or shows identification
- Asks for passwords, codes received by text message or card details
- Asks for payments, deposits or Pix transfers, not even to release a prize
- Sells products or services during the survey
- Asks you to install apps or give access to your phone
- Pressures you to answer
How an interview works
- The interviewer introduces themselvesThey give their name, say they’re calling on behalf of Checon Pesquisa and explain the general topic of the study.
- You decide whether to take partParticipation is voluntary. You can decline, skip questions or stop at any time.
- The interviewThe questions are about opinions, habits and experiences. There are no right or wrong answers.
- Your answers become statisticsResults are analyzed as a whole, without identifying you.
Your data is handled under Brazil’s data protection law (LGPD), anonymized and used for research purposes only. See our commitments to respondents →
If something feels off, end the call
- Don’t share passwords, text message codes, or bank or card details.
- Hang up and don’t click suspicious links.
- Verify the code or the number on this page.
- Let Checon know through the channels below, so we can warn others.
Questions from people invited to take part in a survey
Why did Checon contact me?
Checon conducts market and opinion research for companies and institutions. You were invited because your profile fits the study’s audience. Participation is voluntary, and answers are analyzed in aggregate.
Talk to CheconDo I have to answer?
No. Participation is always voluntary. You can decline, skip questions or end the interview at any time, with no consequences.
Talk to CheconThe call came from an unknown number. Is it a scam?
Not necessarily. Checon’s phone interviews are made from a call center with multiple lines, so the number you see may vary. To confirm, ask the interviewer for their name and the survey code and check it on this page, or contact Checon. Be wary if anyone asks for passwords, bank details or payments.
Talk to CheconHow did Checon get my phone number?
It depends on the study. Contact lists may come from the company or institution that commissioned the survey, from randomly generated numbers or from people who signed up for the Checon panel. You can ask the interviewer or our privacy team where your contact details came from.
Talk to CheconThe interviewer asked for bank details or a payment. Is that normal?
No. Checon never asks for passwords, card details, codes received by text message, deposits or Pix transfers, not even to release a prize. If this happens, end the call and contact Checon through the official channels on this page.
Talk to CheconWill I get anything for taking part?
It depends on the study. If there’s an incentive, the invitation will say so before the interview. Checon never charges anything to deliver an incentive.
Talk to CheconHow do I stop receiving calls?
Tell the interviewer, or use the request form on the Privacy and LGPD page and choose “Do not contact me again.” Your phone number or email will be added to our do-not-contact list for surveys.
Talk to Checon